Privacy Policy

We are required by law to give you this notice. It provides information on how we may use and disclose protected health information about you and describes your rights and our obligations regarding using and disclosing that information.

We shall maintain the privacy of protected health information and provide you with notice of our legal duties and privacy practices concerning your protected health information.

We have the right to change these policies at any time. We will notify you of these changes if we change our privacy policies. This current policy is in effect unless stated otherwise. If the policy changes, it will apply to all your current and past health information.

You may request a copy of our notice at any time. You may contact Lucidity Health LLC anytime to request a copy of this privacy policy.

HOW WE MAY USE OR DISCLOSE YOUR PROTECTED HEALTH INFORMATION

​The following examples describe ways we may use your protected health information for your treatment, payments, healthcare operations, etc., but please be advised that not every use or disclosure in a particular category will be listed.

​Treatment: We may use and disclose your protected health information to provide treatment. This includes disclosing your protected health information to other medical providers, trainees, therapists, medical staff, and office staff involved in your health care.

​For example, your medical provider might need to consult with another provider to coordinate your care. Also, the office staff may need to use and disclose your protected health information to others outside our office, such as the pharmacy, when a prescription is called in.

Payment: Your protected health information may also be used to obtain payment from an insurance company or another third party. This may include providing an insurance company with your protected health information for a pre-authorization of a medication we prescribed.

​Health Care Operations: We may use or disclose your protected health information to operate this medical practice. These activities include training students, reviewing cases with employees, utilizing your information to improve the quality of care, and contacting you by telephone, email, or text to remind you of your appointments.

​Suppose we must share your protected health information with third party “business associates” such as a billing service. In that case, if so, we will have a written contract that contains terms that will protect the privacy of your protected health information.

​We may also use and disclose your protected health information for marketing activities. For example, we might mail you a thank you card with a coupon for specialized services or products. We may also send you information about products or services that might interest you. You can contact us at any point to stop receiving this information.

​Without your written authorization, we will not use or disclose your protected health information for any purpose other than those identified in this policy. You may give us written authorization to use your secure health information or disclose it to anyone. You can revoke this authorization at any time, but it will not affect the protected health information shared while the authorization was in effect.

​Appointment reminders: We may contact you via text, phone, or email as a reminder that you have an appointment for your initial visit, follow-up visit, or lab work.

​Others Involved in Your Health Care: We may disclose protected health information about you to your family members or friends if we obtain your verbal agreement to do so or if we allow you to object to such a disclosure and you do not raise an objection. For example, we may assume that if your spouse or friend is present during your evaluation, we can disclose protected professional information to this person. Suppose you are unable to agree or object to such a disclosure. In that case, we may disclose such information as necessary if we determine that it is in your best interest based on our professional judgment if there is an urgent or emergent need.

​Research: We will not use or disclose your health information for research purposes unless you authorize us to do so.

Organ Donation: If you are an organ donor, we may release protected health information to organizations that handle organ procurement or organ, eye, or tissue transplantation if it is necessary to facilitate this process.

​Public Health Risks: We may disclose your protected health information, if necessary, to prevent or control disease, report adverse events from medications or products, and avoid injury, disability, or death. This information may be disclosed to healthcare systems, government agencies, or public health authorities. We may have to disclose your protected health information to the Food and Drug Administration to report adverse events, defects, problems, enable recalls, etc., if required by FDA regulation.

​Health Oversight Activities: We may disclose protected health information to health oversight agencies for audits, investigations, inspections, or licensing purposes. These disclosures might be necessary for state and federal agencies to monitor healthcare systems and compliance with civil law.

​Required by Law: We will disclose protected health information about you when required to do so by federal, state, and local law.

Workman’s compensation: We may disclose your protected health information to workman’s comp or similar programs.

Lawsuits: We may disclose your protected health information in response to a court action, administrative action, or a subpoena.

Law Enforcement: We may release protected health information to a law enforcement official in response to a court order, subpoena, or warrant, subject to all applicable legal requirements.

​YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION

​Access to medical records: You have the right to access and receive copies of your protected health information that we use to make decisions about your care. You must submit a written request to obtain your secure health information to the individual listed at the end of this privacy policy. We reserve the right to charge you a fee for the time it takes to obtain and copy the protected health information and provide it to you.

Amendment: If you believe the protected health information we have about you is incorrect or incomplete, you may ask us to amend the information. You must submit a written request on why the health information should be amended. We may deny your request to amend if you did not send a written request or explain why it should be amended. We will provide a written explanation if we reject your request. We may deny your request if the protected health information is accurate and complete.

​Accounting of Disclosures: You have the right to receive a list of instances in which we disclosed your personal health information unless the disclosure was used for treatment, payment, or healthcare operations, was pursuant to a valid authorization, and as otherwise provided in applicable federal and state laws and regulations. You must submit a written request to obtain this “accounting of disclosures” to the individual listed at the bottom of this policy. After your request has been approved, we will provide you the disclosure dates, the name of the individual or entity we disclosed, a description of the disclosed information, the reason why it was disclosed, and any additional pertinent information. This information may not be longer than (STATUTE OF LIMITATIONS) years ago prior to the date the accounting is requested. We reserve the right to charge a reasonable fee for this process.

​Restriction Requests: You have the right to request a restriction or limitation on the protected health information we use or disclose about you for treatment, payment, or healthcare operations. We shall accommodate your request except where the disclosure is required by law. We require this be a written request submitted to the individual at the end of this policy.

​Confidential Communication: You have the right to request that we communicate with you about healthcare matters in a certain way and at a specific location. We must accommodate your request if it is reasonable and allows us to continue to collect payments and bill you.

Paper copy of this notice: You may request a hard copy of this practice policy if you review and sign it electronically. To obtain this copy, contact the individual at the end of this privacy policy.

​Complaints: If you believe your privacy rights have been violated, you may file a complaint with our office. You also file a complaint with the U.S. Department of Health and Human Services. We will provide you with the address where you can file your complaint with the U.S. Department of Health and Human Services upon request.